Honey Willow Values
Values that are important to us at Honey Willow:
We love making meaningful jewellery for our customers - jewellery that helps tell the story of their lives. We listen to our customers, value their feedback and we enjoy building lasting relationships with them.
Honey Willow is a happy team. We listen to each other and value each other's contributions and creativity. Many of the team have learned jewellery-making at Honey Willow and as a business we are always looking to learn and improve.
Honey Willow is a family business and many of the team work flexibly and/or from home, around family life.
Honey Willow jewellery is designed and handmade by us right here in Bath, England. We use the best quality materials we can source and make your jewellery with love, care and attention to detail.
Our precious metal jewellery is hallmarked by the Goldsmith's Assay Office in London, which has been hallmarking jewellery for over 700 years.
Community and Environment
Honey Willow works with other local and independent businesses as much as possible.
We employ local people, who are part of the local community, many of whom walk to work.
Most of the components and packaging we use is sourced from within the UK.
All silver and precious metals we use are recycled, with the exception of chain.
We only use conflict-free diamonds.
We make jewellery to order, which reduces waste.
We aim to recycle, reuse and reduce waste as much as possible at every step in our production processes.
We are a creative team who love coming up with new product ideas for our customers. We spend time and effort improving, designing, making and testing new products. These products are for our customers, not for competitors to copy.
We have learned over the years, that with success and innovation, comes copying. Whilst some imitation is inevitable, sometimes imitation goes too far. It is important to us that our customers are never deceived or confused by others passing off similar products. We will assert our intellectual property rights to protect our customers and business, so that we can continue to innovate for our customers.
Honey Willow donates 50p from the sale of every original links necklace to Crohn's and Colitis UK, a charity that supports people with inflammatory bowel disease and funds research into treatment and a potential cure. Founder Rhiannon struggled with Crohn's disease for many years and now lives with a stoma. In supporting this charity, we help contribute to a more hopeful future for the half a million others in the UK living with inflammatory bowel disease.